Providing the Essential Service of Effective Communication Interpreters & Translators Are Essential Workers “The great enemy of communication… is the illusion of it.”1 ~William H. Whyte Effective communication is an essential service, reducing friction in critical systems such as in healthcare, immigration, emergency response and diplomacy. Because of their role in facilitating [...]
Language and Cultural Competence — Essential Elements for Effective Communication “If you talk to a man in a language he understands, that goes to his head. If you talk to him in his own language, that goes to his heart.”1 — Quote attributed to Nelson Mandela The Business of Language The languages that [...]
Effective ASL Communication for a More Inclusive Society “The soup of the day is a French Onion Soup, and the chef’s special is Steak Tartare. How does that sound to you, ma’am?” The waiter locked eyes with his mother, who had been nodding along absent-mindedly. The spotlight was on her now, and her smile [...]
Partner with an LSP well-versed in Multilingual Customer Service In the wake of deregulation, the energy sector, like most consumer-service industries, has been experiencing an influx of new competitors and a steady rise in customer churn. 1 Your Customers are your Brand Ambassadors It's not a secret. The energy sector is undeniably one of [...]
Increase your ROI by Partnering with Qualified LSPs During trying and uncertain times (and also in times of growth and expansion), many businesses invest in marketing resources to promote themselves and remain competitive. Marketing enables companies to stay relevant by providing customers with new information about their advanced products and services. It also helps [...]
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