COVID-19 impacted every industry in some way, but the healthcare industry was forced to reshape. Interpreters in medical facilities were particularly impacted by the COVID-19 pandemic. Traditionally, healthcare interpreters have provided on-site services to facilitate communication between patients and their families, as well as between healthcare professionals of different languages. However, COVID-19 made in-person communication […]
Language Access in Education
Communication is part of daily life for students, parents, educators, and school staff. When language is a barrier, schools are unable to reach their primary goal of helping students succeed. Learn about the impact and importance of language access in schools in America. We’ve all felt it before. The stress of being misunderstood, the unease […]
Interpreters & Translators Essential Workers?
Providing the Essential Service of Effective Communication Interpreters & Translators Are Essential Workers “The great enemy of communication… is the illusion of it.”1 ~William H. Whyte Effective communication is an essential service, reducing friction in critical systems such as in healthcare, immigration, emergency response and diplomacy. Because of their role in facilitating effective communication — […]
Language Training for International Diplomacy and Business
Language and Cultural Competence — Essential Elements for Effective Communication “If you talk to a man in a language he understands, that goes to his head. If you talk to him in his own language, that goes to his heart.”1 — Quote attributed to Nelson Mandela The Business of Language The languages that we […]
Empowering Deaf and Hard of Hearing Communities
Effective ASL Communication for a More Inclusive Society “The soup of the day is a French Onion Soup, and the chef’s special is Steak Tartare. How does that sound to you, ma’am?” The waiter locked eyes with his mother, who had been nodding along absent-mindedly. The spotlight was on her now, and her smile faded. […]
